What does Redwood Trading Company sell?
RTC focuses on collectibles, trading cards, action figures, games, display pieces, and pop-culture inventory. Jurassic is one category, not the entire store.
Are packaging flaws disclosed?
When packaging condition matters, RTC aims to describe and photograph material flaws clearly.
How do I ask about current inventory?
Email orders@redwoodtradingcompany.com with the item or franchise you are looking for.
Can I sell RTC a collection?
Yes. Email collections@redwoodtradingcompany.com with a few photos and basic details.
What happens when I click a contact or email button?
The button opens your device’s default email app with the correct RTC address prepared. Nothing is sent automatically. Review the message and press Send in Gmail, Outlook, Apple Mail, or your preferred email app.
Does RTC operate a public walk-in storefront?
No. Redwood Trading Company is an online-focused collectibles business and does not operate a public walk-in store at the business address. Any local collection meeting must be arranged directly in advance.
Is customer pickup available?
Public pickup is not offered unless it is specifically arranged and confirmed in writing for a particular transaction. Do not arrive at the business address without an appointment.
I received an unexpected charge or message claiming to be from Redwood Trading Company. What should I do?
If you did not place an order through an official Redwood Trading Company sales channel, do not send payment or provide personal information in response to the message. Contact your bank or card issuer promptly about any unfamiliar charge. You can also email support@redwoodtradingcompany.com with a screenshot or details so RTC can document the report. Please redact full card numbers, account numbers, passwords, or other sensitive information before sending anything to us.
How can I verify that a message or payment request is really from RTC?
Use contact information published on redwoodtradingcompany.com and verify the order details before paying. Redwood Trading Company will not ask you to resolve an unexpected charge by sending gift cards, cryptocurrency, wire transfers, or payment to an unrelated personal account. If something looks suspicious, contact support@redwoodtradingcompany.com before taking action.
When will direct website checkout be available?
RTC is preparing direct online checkout and live product inventory. Until that system is tested and opened, availability and payment are confirmed through official RTC sales channels rather than through an unfinished checkout.